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Explore the CRM Course Catalog
Status: Free TrialSalesforce
Skills you'll gain: Sales Process, Sales, Salesforce, Customer Relationship Management (CRM) Software, Sales Operations, Customer Relationship Management, B2B Sales, Data Management, Customer Data Management, Databases, Business-To-Consumer, User Accounts
Coursera Project Network
Skills you'll gain: HubSpot CRM, Customer Relationship Management, Customer Data Management, Email Marketing, Marketing Materials, Business Software, Sales Development, Customer Communications Management, Sales Pipelines, Dashboard, Data Management, Customer Service, Marketing, Sales Operations, Team Oriented
Status: Free TrialSalesforce
Skills you'll gain: Sales Pipelines, Sales Process, Sales Operations, Customer Success Management, Order Management, Sales Management, Salesforce, Dashboard, Sales, Sales Development, Customer Relationship Management (CRM) Software, Lead Generation, Request For Quotation (RFQ), Sales Support, Customer Relationship Management, Sales Enablement, Product Knowledge, B2B Sales, Campaign Management, Data Visualization
Status: PreviewStarweaver
Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Retention, Loyalty Programs, Customer Success Management, Relationship Management, Target Audience, Marketing Strategies, Sales Management, Data-Driven Decision-Making, Business Development, Performance Management, Performance Measurement
Coursera Project Network
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Email Marketing, Customer Relationship Building, Dashboard, Customer Data Management, Customer Acquisition Management, Integrated Marketing Communications, Sales Pipelines
Status: PreviewSkills you'll gain: Marketing Automation, Sales Management, Customer Engagement, Customer Relationship Management (CRM) Software, Sales Process, Microsoft 365, Resource Allocation, Microsoft Teams, Sales Operations, Lead Generation, Service Management, Marketing, Customer Data Management, Power BI, Customer Service, Customer Insights, Scheduling
What brings you to Coursera today?
Status: Free TrialStatus: AI skillsSkills you'll gain: Data Storytelling, Search Engine Marketing, Media Planning, Social Media Marketing, Google Ads, Email Marketing, Social Media Strategy, Search Engine Optimization, Order Fulfillment, Social Media Management, Performance Measurement, Spreadsheet Software, A/B Testing, Customer Relationship Management, E-Commerce, Campaign Management, Loyalty Programs, Marketing, Interviewing Skills, Applicant Tracking Systems
Status: PreviewUniversity of Virginia
Skills you'll gain: Marketing Analytics, Marketing Effectiveness, Marketing, Marketing Strategies, Regression Analysis, Data-Driven Decision-Making, Strategic Marketing, Brand Management, Resource Allocation, Customer Insights, Predictive Analytics, Advertising Campaigns, Statistical Analysis, A/B Testing, Consumer Behaviour, Return On Investment
Status: PreviewCoursera Instructor Network
Skills you'll gain: Sales Territory Management, B2B Sales, Sales Management, Enterprise Sales, Consultative Selling, Sales, Sales Strategy, Sales Training, Market Opportunities, Market Analysis, Sales Operations, Sales Process, Market Research, Competitive Intelligence, Customer Relationship Management, Negotiation
Status: PreviewSkills you'll gain: Relationship Management, Professional Networking, Upselling, Rapport Building, Business Development, Account Management, Sales Development, Professional Development, Consultative Approaches, Customer Retention, Personal Development, Business Communication, Stakeholder Engagement, Communication, Organizational Development, Active Listening, Trustworthiness, Customer experience strategy (CX)
Status: PreviewCoursera Instructor Network
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Service, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Personalized Service
Status: Free TrialSkills you'll gain: Overcoming Objections, Prospecting and Qualification, Customer Relationship Management, Lead Generation, Sales Development, Time Management, Business Writing, Salesforce, Writing, Sales Prospecting, Cold Calling, Growth Mindedness, Verbal Communication Skills, Cultural Diversity, Sales Enablement, Empathy, Emotional Intelligence, Interviewing Skills, Professional Development, Sales
In summary, here are 10 of our most popular crm courses
- Sales and CRM Overview: Salesforce
- Introduction to CRM with HubSpot: Coursera Project Network
- Salesforce Sales Operations: Salesforce
- Customer Relationship Management: Starweaver
- Introducción a CRM con HubSpot: Coursera Project Network
- Introduction to Microsoft Dynamics 365: Microsoft
- Google Digital Marketing & E-commerce: Google
- Marketing Analytics: University of Virginia
- B2B and Territory Sales Strategies and Techniques: Coursera Instructor Network
- Relationship Management and Business Development : Starweaver
