Filter by
SubjectRequired
LanguageRequired
The language used throughout the course, in both instruction and assessments.
Learning ProductRequired
LevelRequired
DurationRequired
SkillsRequired
SubtitlesRequired
EducatorRequired
Results for "call center experience"
Status: Free TrialCVS Health
Skills you'll gain: Greeting Customers, De-escalation Techniques, Customer Service, Product Knowledge, Call Center Experience, Inbound Calls, Interviewing Skills, Active Listening, Data Entry, Cross Selling, Time Management, Customer Data Management, Professionalism, Customer Complaint Resolution, Telephone Skills, Customer Relationship Building, Upselling, Customer experience improvement, Communication, Applicant Tracking Systems
Status: Free TrialUniversity of Washington
Skills you'll gain: Business Communication, Business Correspondence, Professional Networking, English Language, Writing, Telephone Skills, Vocabulary, Communication, Verbal Communication Skills, Business, Scheduling
Status: Free TrialCVS Health
Skills you'll gain: De-escalation Techniques, Greeting Customers, Inbound Calls, Data Entry, Customer Data Management, Telephone Skills, Personal Development, Customer Inquiries, Customer Service, Data Management, Teamwork, Verbal Communication Skills, Performance Measurement, Professional Development, Growth Mindedness, Business Metrics, Time Management, Communication, Problem Solving
Status: Free TrialStatus: AI skillsGoogle
Skills you'll gain: UI/UX Research, User Research, Responsive Web Design, Wireframing, Usability Testing, Storyboarding, User Experience Design, Information Architecture, Design Research, Figma (Design Software), Sprint Retrospectives, Mockups, Cross Platform Development, Prototyping, User Experience, Usability, Persona (User Experience), Design Thinking, Interviewing Skills, Applicant Tracking Systems
Status: NewStatus: Free TrialLearnKartS
Skills you'll gain: Conflict Management, Teamwork, Active Listening, Time Management, Team Building, Emotional Intelligence, Collaboration, Prioritization, Trustworthiness, Problem Solving, Courage, Stress Management, Computer Security Awareness Training, Personal Integrity, Productivity, Writing and Editing, Diversity and Inclusion, Accountability, Information Privacy, Diversity Awareness
Status: Free TrialStatus: AI skillsSkills you'll gain: Project Closure, Agile Project Management, Project Management Life Cycle, Project Planning, Project Management, Project Controls, Milestones (Project Management), Communication Planning, Scope Management, Agile Methodology, Project Risk Management, Project Scoping, Sprint Retrospectives, Sprint Planning, Agile Product Development, Backlogs, Project Schedules, Project Performance, Interviewing Skills, Applicant Tracking Systems
What brings you to Coursera today?
Status: Free TrialSkills you'll gain: Jupyter, Web Scraping, Python Programming, Data Collection, Object Oriented Programming (OOP), Pandas (Python Package), Programming Principles, Data Structures, NumPy, Data Processing, Data Manipulation, Application Programming Interface (API), Data Import/Export, Computer Programming, Data Analysis
Status: Free TrialUniversity of Michigan
Skills you'll gain: Sampling (Statistics), Usability Testing, Surveys, User Research, UI/UX Research, Qualitative Research, User Experience Design, Design Research, Survey Creation, User Experience, Prototyping, Usability, Interviewing Skills, User Centered Design, Wireframing, A/B Testing, Design Thinking, Persona (User Experience), User Feedback, Design Strategies
Status: Free TrialStatus: AI skillsGoogle
Skills you'll gain: Data Presentation, Rmarkdown, Data Storytelling, Data Cleansing, Data Visualization, Data Validation, Data Integrity, Interactive Data Visualization, Data Ethics, Ggplot2, R Programming, Dashboard, Data Quality, Stakeholder Communications, Data Literacy, Data Analysis, SQL, Interviewing Skills, Analytical Skills, Applicant Tracking Systems
Status: Free TrialStatus: AI skillsGoogle
Skills you'll gain: Package and Software Management, Systems Administration, Computer Networking, IT Infrastructure, OSI Models, Desktop Support, Information Systems Security, Network Troubleshooting, Technical Support, Routing Protocols, Computer Hardware, Network Security, Cybersecurity, Microsoft Windows, Network Administration, Lightweight Directory Access Protocols, File Systems, Interviewing Skills, Applicant Tracking Systems, Resilience
Status: NewStatus: Free TrialStarweaver
Skills you'll gain: Business Writing, Active Listening, Concision, Data Storytelling, Customer Insights, Data Visualization, Storytelling, Non-Verbal Communication, Sales Strategy, Writing, Writing and Editing, Empathy, Technical Writing, Sales Presentation, Business Communication, Interpersonal Communications, Communication, Technical Communication, Communication Strategies, Marketing Communications
Status: Free TrialStatus: AI skillsSkills you'll gain: Social Media Content, Social Media Management, Paid media, Social Media, Data Storytelling, Target Audience, Social Media Campaigns, Social Media Strategy, Persona Development, Social Media Marketing, Content Creation, Marketing Effectiveness, Content Performance Analysis, Customer experience strategy (CX), Advertising Campaigns, Marketing Budgets, Instagram, Campaign Management, Digital Marketing, Brand Management
In summary, here are 10 of our most popular call center experience courses
- CVS Health Call Center Customer Service:Â CVS Health
- Business English: Networking:Â University of Washington
- Call Center Customer Service:Â CVS Health
- Google UX Design:Â Google
- Campus to Corporate Training Program:Â LearnKartS
- Google Project Management::Â Google
- Python for Data Science, AI & Development:Â IBM
- User Experience Research and Design:Â University of Michigan
- Google Data Analytics:Â Google
- Google IT Support:Â Google
