Skills you'll gain: ChatGPT, Personalized Service, Prompt Engineering, AI Personalization, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer experience improvement, Customer Support, Performance Analysis, Performance Improvement

Skills you'll gain: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Process Mapping, Key Performance Indicators (KPIs), Hospitality Management, Hospitality, Personalized Service, Innovation, Customer Insights, Corporate Sustainability, Continuous Improvement Process, Feasibility Studies

Skills you'll gain: TCP/IP, IT Infrastructure, Network Troubleshooting, File Systems, OSI Models, Cybersecurity, Network Security, Systems Administration, Network Protocols, Microsoft Windows, Cloud Infrastructure, Operating Systems, Data Security, Linux, Lightweight Directory Access Protocols, Desktop Support, Encryption, Technical Support, Computer Hardware, Computer Networking

Skills you'll gain: Group Policy, Azure Active Directory, Active Directory, Microsoft Azure, Windows Servers, Hybrid Cloud Computing, Authentications, Identity and Access Management, Infrastructure As A Service (IaaS), User Accounts, Multi-Factor Authentication, Disaster Recovery, System Configuration, Authorization (Computing)

Skills you'll gain: AI Personalization, Generative AI, User Feedback, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Self Service Technologies, Artificial Intelligence, Business Ethics, Natural Language Processing

Skills you'll gain: IT Service Management, Technical Support, Desktop Support, Service Level, Help Desk Support, System Support, End User Training and Support, Technical Services, Remote Access Systems, Issue Tracking, Technical Communication, Technical Documentation

Skills you'll gain: Dataflow, Data Pipelines, Apache Kafka, Serverless Computing, Identity and Access Management, Cloud Security, Real Time Data, Debugging, Data Processing, Data Integrity, Google Cloud Platform, Performance Tuning, Data Integration, CI/CD, Unit Testing, Pandas (Python Package), Cloud Storage, Data Transformation, Containerization, Jupyter

Skills you'll gain: Cloud-Native Computing, Cloud Applications, Kubernetes, DevOps, Cloud Platforms, Containerization, Cloud Infrastructure, Cloud Security, Serverless Computing, Scalability, Artificial Intelligence and Machine Learning (AI/ML), Data Migration

Skills you'll gain: Large Language Modeling, Image Analysis, Cloud Services, Applied Machine Learning, Computer Vision, MLOps (Machine Learning Operations), Artificial Intelligence, Natural Language Processing, Document Management, Software Development Tools, Data Integration, Deep Learning

Skills you'll gain: Product Support, Help Desk Support, Technical Support, Google Cloud Platform, Service Level, Service Management, Cloud Services, Issue Tracking, Problem Management, Technical Communication, Personally Identifiable Information, Information Privacy

Skills you'll gain: Generative AI, Team Oriented, Customer experience improvement, Self Service Technologies, Automation, Prompt Engineering, Customer Service, Artificial Intelligence, Customer Data Management, Customer Communications Management, Business Ethics

Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Service Management, Service Level, Service Design, Practice Management, Organizational Structure, Strategic Partnership, Information Management, Supplier Relationship Management, Supplier Management, Vendor Relationship Management, Process Management, People Development, Workforce Development, Strategic Sourcing, Organizational Strategy, Continuous Improvement Process