• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Service

    Customer Service Courses Online

    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn career credentials while taking courses that count towards your Master’s degree.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.
    Earn a university-issued career credential in a flexible, interactive format.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Customer Service Course Catalog

    • Status: Free
      Free
      E

      E2E Testing

      E2e Course Test Fixtures Learner Fireflies Source

      Skills you'll gain: Test Tools, Test Engineering, System Testing, Application Programming Interface (API), Test Planning, User Acceptance Testing (UAT), Acceptance Testing, Testability

      Mixed · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Configure Managed Guest Sessions and Deploy Digital Signage App on ChromeOS

      Skills you'll gain: Cloud Management, Virtual Machines, Computing Platforms, Cloud Computing, Application Deployment, System Configuration

      Beginner · Project · Less Than 2 Hours

    • G

      Google Cloud

      GKE Backup and Restore

      Skills you'll gain: Kubernetes, Google Cloud Platform, Database Management, Application Deployment, Cloud Storage, Disaster Recovery, Cloud Computing, Data Storage Technologies

      Beginner · Project · Less Than 2 Hours

    • Status: New
      New
      Status: Free Trial
      Free Trial
      W

      Whizlabs

      GCP: Compute Services

      Skills you'll gain: Kubernetes, Google Cloud Platform, Serverless Computing, Cloud Infrastructure, Cloud Computing Architecture, Cloud Computing, Application Deployment, Virtual Machines, Containerization, Cloud Security, Load Balancing, Scalability, Command-Line Interface, Automation

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      G

      Google Cloud

      Elastic Cloud Infrastructure: Scaling and Automation - 繁體中文

      Skills you'll gain: Google Cloud Platform, Cloud Infrastructure, Terraform, Cloud Engineering, Cloud Computing, Infrastructure as Code (IaC), Cloud Management, Virtual Machines, Load Balancing, Network Infrastructure, Virtualization and Virtual Machines, Data Management, Scalability

      Intermediate · Course · 1 - 3 Months

    • G

      Google Cloud

      Reliable Cloud Infrastructure: Design and Process - 简体中文

      Skills you'll gain: Microservices, Application Deployment, API Design, Kubernetes, Restful API, Cloud Computing Architecture, Google Cloud Platform, Google App Engine, Network Architecture, CI/CD, Distributed Denial-Of-Service (DDoS) Attacks, Cloud Storage, DevOps, Cloud Security, Containerization, Systems Design, Service Design, Scalability, Load Balancing, Key Performance Indicators (KPIs)

      Intermediate · Course · 1 - 3 Months

    • G

      Google Cloud

      Change Management for Google Workspace - Français

      Skills you'll gain: Change Management, Organizational Change, Culture Transformation, Gap Analysis, Google Workspace, Training and Development, Stakeholder Communications, Customer Success Management, Organizational Effectiveness, Business Analysis, Strategic Communication, Needs Assessment, Stakeholder Engagement, Communication Strategies

      Intermediate · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Canvas de propuesta de valor con Miro

      Skills you'll gain: Value Propositions, Collaborative Software, Business Modeling, Project Design, Customer experience strategy (CX), Virtual Teams

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free
      Free
      A

      Amazon Web Services

      AWS Elemental Statmux

      Skills you'll gain: Live Streaming, Amazon Web Services, Digital Communications, Telecommunications, Real Time Data

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Streaming Data to Bigtable

      Skills you'll gain: Dataflow, Google Cloud Platform, NoSQL, Cloud Storage, Data Pipelines, Data Integration, Data Storage Technologies, Data Processing, Big Data, Data Validation

      Beginner · Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Créer un diagramme de Brainstorming avec Creately

      Skills you'll gain: Brainstorming, Process Flow Diagrams, Ideation, Personalized Service, Data Import/Export, Data Visualization, Productivity Software, Account Management, Collaborative Software, Cloud Applications, Data Analysis

      Beginner · Guided Project · Less Than 2 Hours

    • G

      Google Cloud

      Security Best Practices in Google Cloud - Español

      Skills you'll gain: Cloud Security, Google Cloud Platform, Identity and Access Management, Kubernetes, OAuth, Encryption, Cloud Computing, Application Security, Authorization (Computing), Data Encryption Standard, Cloud Storage, Authentications, Data Security, Application Programming Interface (API), Virtual Machines, Vulnerability Scanning, Key Management

      Intermediate · Course · 1 - 3 Months

    Customer Service learners also search

    Business
    Business Management
    Management
    Business Development
    Operations Management
    Project Management
    Operations Analytics
    Business Projects
    1…309310311…315

    In summary, here are 10 of our most popular customer service courses

    • E2e Course Test Fixtures Learner Fireflies Source: E2E Testing
    • Configure Managed Guest Sessions and Deploy Digital Signage App on ChromeOS: Google Cloud
    • GKE Backup and Restore: Google Cloud
    • GCP: Compute Services: Whizlabs
    • Elastic Cloud Infrastructure: Scaling and Automation - 繁體中文 : Google Cloud
    • Reliable Cloud Infrastructure: Design and Process - 简体中文: Google Cloud
    • Change Management for Google Workspace - Français: Google Cloud
    • Canvas de propuesta de valor con Miro: Coursera Project Network
    • AWS Elemental Statmux: Amazon Web Services
    • Streaming Data to Bigtable: Google Cloud

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok