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Results for "service management"
- Status: Free TrialStatus: AI skills
Google
Skills you'll gain: Threat Modeling, Intrusion Detection and Prevention, Network Security, Open Web Application Security Project (OWASP), Event Monitoring, Security Controls, Threat Management, Computer Security Incident Management, Security Awareness, Threat Detection, Incident Response, Vulnerability Management, Cyber Attacks, Cybersecurity, Debugging, Relational Databases, Linux, Interviewing Skills, Python Programming, SQL
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Operations Management, Operational Efficiency, Process Management, Capacity Planning, Process Analysis, Finance, Process Improvement, Capital Budgeting, Return On Investment, Go To Market Strategy, Accrual Accounting, Financial Reporting, Product Development, Financial Accounting, Marketing Strategies, Branding, Marketing, Human Capital, Decision Making, Corporate Finance
- Status: Free Trial
Skills you'll gain: Stakeholder Management, Agile Software Development, Project Management, Agile Methodology, Agile Project Management, Project Documentation, Project Closure, Sprint Planning, Project Risk Management, Stakeholder Engagement, Communication Planning, Project Management Life Cycle, Project Planning, Earned Value Management, Professional Networking, Interviewing Skills, Risk Management, Leadership, Project Management Institute (PMI) Methodology, Communication
- Status: Preview
University of London
Skills you'll gain: Brand Management, Branding, Brand Strategy, Brand Marketing, Human Resource Strategy, Brand Awareness, Strategic Marketing, Performance Measurement, Dashboard, Global Marketing, Organizational Strategy, Market Dynamics, Employee Engagement, Customer experience strategy (CX), Consumer Behaviour
- Status: Free Trial
CVS Health
Skills you'll gain: Greeting Customers, De-escalation Techniques, Customer Service, Product Knowledge, Call Center Experience, Inbound Calls, Interviewing Skills, Active Listening, Data Entry, Cross Selling, Time Management, Customer Data Management, Professionalism, Customer Complaint Resolution, Customer Relationship Building, Upselling, Customer experience improvement, Company, Product, and Service Knowledge, Telephone Skills, Communication
- Status: Free Trial
University of Alberta
Skills you'll gain: Requirements Analysis, Agile Methodology, Kanban Principles, Agile Software Development, Requirements Elicitation, Sprint Retrospectives, Requirements Management, Functional Requirement, Project Planning, Business Requirements, Software Development Methodologies, Sprint Planning, Software Development Life Cycle, Scrum (Software Development), Software Technical Review, Backlogs, User Requirements Documents, Product Requirements, Product Management, Project Management
- Status: Free Trial
Skills you'll gain: Systems Administration, IT Infrastructure, Lightweight Directory Access Protocols, Server Administration, Active Directory, Linux Administration, Disaster Recovery, System Monitoring, Technical Support and Services, Network Troubleshooting, Windows Servers, System Configuration, Technical Consulting, Virtualization, Data Storage, Web Servers, Dynamic Host Configuration Protocol (DHCP), User Accounts
- Status: Free Trial
Skills you'll gain: Stakeholder Management, Project Management, Project Management Software, Project Risk Management, Project Management Life Cycle, Agile Methodology, Resource Management, Project Planning, Waterfall Methodology, Information Technology, Communication
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Customer Retention, Brand Loyalty, Customer Relationship Management, Loyalty Programs, Customer Relationship Building, Customer Service, Customer Engagement, Customer experience improvement, Customer Analysis, Customer Insights, Consumer Behaviour, Marketing Strategies
- Status: Free Trial
University of Michigan
Skills you'll gain: Database Design, JSON, Data Processing, SQL, Web Scraping, Relational Databases, Extensible Markup Language (XML), Databases, Database Management, Data Modeling, Data Visualization, Programming Principles, Data Structures, Data Cleansing, Web Services, Interactive Data Visualization, Python Programming, Computer Programming, Software Installation, File Management
- Status: Free Trial
University of Illinois Urbana-Champaign
Skills you'll gain: Business Strategy, Conflict Management, Corporate Strategy, Trustworthiness, Organizational Structure, Organizational Strategy, Strategic Leadership, Governance, Leadership Development, Business Modeling, Stakeholder Management, Team Building, Team Leadership, Strategic Thinking, Innovation, Organizational Leadership, Leadership and Management, Business Leadership, Leadership, Negotiation
- Status: Free Trial
Copenhagen Business School
Skills you'll gain: Business Strategy, Strategic Thinking, Organizational Strategy, Organizational Structure, Strategic Leadership, Strategic Decision-Making, Peer Review, Strategic Planning, Plan Execution, Project Management, Competitive Analysis, Performance Measurement, Culture Transformation, Business Planning, Innovation, Corporate Strategy, Market Analysis, Resource Management, Global Marketing, Project Implementation
Searches related to service management
In summary, here are 10 of our most popular service management courses
- Google Cybersecurity: Google
- Business Foundations: University of Pennsylvania
- IBM Project Manager: IBM
- Brand Management: Aligning Business, Brand and Behaviour: University of London
- CVS Health Call Center Customer Service: CVS Health
- Software Product Management: University of Alberta
- System Administration and IT Infrastructure Services: Google
- Introduction to Project Management : IBM
- Improving Customer Retention: Coursera Instructor Network
- Python for Everybody: University of Michigan