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    Results for "customer experience improvement"

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenerativeAI for Customer Success

      Skills you'll gain: AI Personalization, Customer Success Management, Generative AI Agents, Customer Engagement, Data Ethics, Customer experience improvement, Customer Data Management, Customer experience strategy (CX), Customer Service, Customer Support, Self Service Technologies, Business Process Automation, Automation

      4.4
      Rating, 4.4 out of 5 stars
      ·
      32 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google

      Foundations of Project Management

      Skills you'll gain: Project Management Life Cycle, Project Management, Organizational Change, Change Management, Project Scoping, Leadership and Management, Organizational Structure, Project Planning, Project Closure, Agile Methodology, Waterfall Methodology, Communication Planning, Strategic Thinking, Decision Making

      4.9
      Rating, 4.9 out of 5 stars
      ·
      96K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Google Cloud Database Engineer

      Skills you'll gain: Prompt Engineering, Cloud Infrastructure, Kubernetes, PostgreSQL, Data Migration, Database Architecture and Administration, Cloud Computing Architecture, Database Administration, Cloud-Based Integration, Application Deployment, Containerization, MySQL, Identity and Access Management, Cloud Services, Generative AI, Cloud Computing, Cloud Applications, Google Cloud Platform, Database Design, Database Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      49K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      AI Agent Developer

      Skills you'll gain: Prompt Engineering, ChatGPT, Agentic systems, Generative AI Agents, Generative AI, OpenAI, Data Cleansing, Data Ethics, AI Personalization, Excel Formulas, Data Analysis, Artificial Intelligence, Large Language Modeling, Data Processing, Human Machine Interfaces, Software Development, Data Import/Export, Technical Communication, Unstructured Data, Automation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      7.7K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Foundations of User Experience (UX) Design

      Skills you'll gain: UI/UX Research, User Experience Design, Sprint Retrospectives, Cross Platform Development, Usability, User Centered Design, Human Centered Design, Web Content Accessibility Guidelines, Design Thinking, Wireframing, Prototyping, Sprint Planning

      4.8
      Rating, 4.8 out of 5 stars
      ·
      74K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM AI Engineering

      Skills you'll gain: Prompt Engineering, Large Language Modeling, Unsupervised Learning, PyTorch (Machine Learning Library), Keras (Neural Network Library), Supervised Learning, Applied Machine Learning, Generative AI, Deep Learning, Natural Language Processing, Reinforcement Learning, Scikit Learn (Machine Learning Library), Regression Analysis, Generative AI Agents, Artificial Neural Networks, Machine Learning Algorithms, ChatGPT, Machine Learning, Python Programming, Data Science

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      21K reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    • K

      Knowledge Accelerators

      Customer Service Fundamentals

      Skills you'll gain: Service Level Agreement, Problem Solving, Customer Support, Customer Service, Technical Support, Resource Management, Interpersonal Communications, Verbal Communication Skills, Customer Relationship Building, Active Listening, Communication, Writing and Editing, Technical Communication, Process Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.8K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google

      Google Advanced Data Analytics

      Skills you'll gain: Data Storytelling, Exploratory Data Analysis, Sampling (Statistics), Statistical Hypothesis Testing, Regression Analysis, Statistical Analysis, Data Ethics, Statistics, Unsupervised Learning, Data Presentation, Data Visualization Software, Data Visualization, Data Analysis, Machine Learning, Data Manipulation, Data Science, Tableau Software, Interviewing Skills, Python Programming, Advanced Analytics

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.6K reviews

      Advanced · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      G

      Google

      Google Cybersecurity

      Skills you'll gain: Threat Modeling, Intrusion Detection and Prevention, Network Security, Open Web Application Security Project (OWASP), Event Monitoring, Security Controls, Threat Management, Computer Security Incident Management, Security Awareness, Threat Detection, Incident Response, Vulnerability Management, Cyber Attacks, Cybersecurity, Debugging, Relational Databases, Linux, Interviewing Skills, Python Programming, SQL

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      55K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI for Digital Marketing

      Skills you'll gain: Prompt Engineering, Generative AI, AI Personalization, Digital Advertising, Data Ethics, Email Marketing, Marketing, ChatGPT, Advertising, Digital Marketing, MarTech, Keyword Research, Advertising Campaigns, Content Creation, Artificial Intelligence, Large Language Modeling, Marketing Analytics, Social Media Marketing, Search Engine Optimization, Technical Writing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.8K reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      M

      Meta

      Meta Social Media Marketing

      Skills you'll gain: Social Media Content, Social Media Management, Paid media, Social Media, Data Storytelling, Target Audience, Social Media Campaigns, Social Media Strategy, Persona Development, Social Media Marketing, Content Creation, Marketing Effectiveness, Content Performance Analysis, Customer experience strategy (CX), Advertising Campaigns, Marketing Budgets, Instagram, Campaign Management, Digital Marketing, Brand Management

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      22K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Attract and Engage Customers with Digital Marketing

      Skills you'll gain: Search Engine Marketing, Google Ads, Search Engine Optimization, Digital Advertising, Online Advertising, Persona Development, Digital Marketing, Keyword Research, Marketing, Web Analytics and SEO, Marketing Strategies, Pay Per Click Advertising, Target Audience, Customer Acquisition Management, Customer Engagement, Advertising, Web Content

      4.8
      Rating, 4.8 out of 5 stars
      ·
      7.2K reviews

      Beginner · Course · 1 - 4 Weeks

    1234…448

    In summary, here are 10 of our most popular customer experience improvement courses

    • GenerativeAI for Customer Success: Coursera Instructor Network
    • Foundations of Project Management: Google
    • Google Cloud Database Engineer: Google Cloud
    • AI Agent Developer: Vanderbilt University
    • Foundations of User Experience (UX) Design: Google
    • IBM AI Engineering: IBM
    • Customer Service Fundamentals: Knowledge Accelerators
    • Google Advanced Data Analytics: Google
    • Google Cybersecurity: Google
    • Generative AI for Digital Marketing: IBM

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