Skills you'll gain: Large Language Modeling, Program Evaluation, Generative AI, Data Ethics, Artificial Intelligence, Google Cloud Platform, Natural Language Processing, Quality Assessment, Applied Machine Learning, User Feedback, Image Analysis, Human Factors, Performance Metric

Skills you'll gain: Inbound Calls, Customer experience improvement, Network Routing, Customer experience strategy (CX), Outbound Calls, Call Center Experience, Security Controls, Customer Inquiries, Process Optimization, Operational Efficiency, Service Level

Skills you'll gain: Incident Response, IT Security Architecture, Identity and Access Management, Continuous Monitoring, Network Security, Security Awareness, Information Systems Security, Security Information and Event Management (SIEM), Application Security, Disaster Recovery, Security Controls, Cloud Security, Cyber Security Strategy, Infrastructure Security, Threat Detection, Cyber Governance, Authentications

Skills you'll gain: Registration, Employee Surveys, Email Marketing, User Feedback, Customer Relationship Management (CRM) Software, Customer Relationship Management, User Accounts

Skills you'll gain: Marketing Effectiveness, Key Performance Indicators (KPIs), Marketing Analytics, Digital Marketing, Marketing Strategies, Performance Analysis, Customer experience strategy (CX), Performance Measurement, Marketing Automation, Marketing Channel, A/B Testing, Automation

Skills you'll gain: Sales Strategy, Lead Generation, Prospecting and Qualification, Sales Pipelines, Sales Process, Sales, Sales Management, Data-Driven Decision-Making, Generative AI Agents, Customer Relationship Management (CRM) Software, HubSpot CRM, Business Process Automation, Automation

Skills you'll gain: Digital Transformation, FinTech, Mobile Banking, Business Transformation, Diversity and Inclusion, Diversity Equity and Inclusion Initiatives, Financial Services, Banking, Data-Driven Decision-Making, Customer experience improvement, Innovation, Human Capital

Skills you'll gain: Pinterest, Advertising Campaigns, Digital Advertising, Content Performance Analysis, Customer Insights, Social Media Campaigns, Campaign Management, Advertising, Performance Reporting, Report Writing, Performance Analysis, Marketing Analytics, Digital Marketing, Marketing Management

Skills you'll gain: Legal Research, Litigation Support, Mediation, Legal Strategy, Generative AI, Predictive Modeling, Legal Writing, Artificial Intelligence, Document Management, Business Process Automation, Automation, Case Management

Skills you'll gain: Email Marketing, Campaign Management, Personalized Service, Marketing Materials, Marketing Collateral, Content Creation

Skills you'll gain: Cyber Risk, Cyber Security Strategy, Risk Mitigation, Risk Management Framework, Cybersecurity, Security Management, Risk Analysis, Security Strategy, Information Management, Law, Regulation, and Compliance, Financial Services, Data Security, Asset Protection, Business Continuity, Digital Assets

Skills you'll gain: Virtual Teams, Operational Efficiency, Process Improvement and Optimization, Telecommuting, Process Analysis, Process Optimization, Operational Analysis, Workflow Management, Business Process Automation, Team Management, Employee Engagement, Business Operations, Operations Management, Automation, Empowerment, Change Management, Continuous Improvement Process, Data Security