Skills you'll gain: Prompt Engineering, Microsoft Copilot, Regulation and Legal Compliance, Data Ethics, Generative AI, Data Governance, Customer Relationship Management (CRM) Software, Marketing Automation, Microsoft 365, Customer experience improvement, Compliance Training, Business Process Automation, Workflow Management, Compliance Management, Self Service Technologies, Sales Process, Sales Strategy, Microsoft Teams, Customer Service, Critical Thinking

Skills you'll gain: Cyber Governance, Crisis Management, Incident Response, Cyber Operations, Leadership Studies, Security Strategy, Communication, Leadership, Organizational Leadership, Enterprise Security, Culture Transformation, Business Risk Management

Skills you'll gain: Generative AI Agents, Business Process Automation, Generative AI, Automation, ChatGPT, OpenAI, Slack (Software), AI Personalization, Human Resources, Performance Measurement, Key Performance Indicators (KPIs), Google Sheets, Application Programming Interface (API), Scalability

Skills you'll gain: Organizational Change, Innovation, Change Management, Business Modeling, Technology Strategies, Design Thinking, Product Lifecycle Management, New Product Development, Product Development, Customer Insights, Organizational Strategy, Service Design, Technology Roadmaps, Business Strategy, Strategic Thinking, Customer experience strategy (CX), Cross-Functional Team Leadership, Product Management, Team Leadership, Organizational Effectiveness

Skills you'll gain: Overcoming Objections, Negotiation, Contract Negotiation, Active Listening, Cooperation, Conflict Management, Strategic Partnership, Interpersonal Communications, Overcoming Obstacles, Communication, Personal Development, Business Strategy, Relationship Building, Collaboration, Leadership, Persuasive Communication, Communication Strategies, Professional Development, Value Propositions, Customer Insights

Skills you'll gain: Data Collection, Data Validation, Marketing Effectiveness, Real Time Data

Skills you'll gain: Prompt Engineering, Generative AI, Marketing, AI Personalization, ChatGPT, Strategic Marketing, Content Marketing, Web Analytics and SEO, Artificial Intelligence and Machine Learning (AI/ML), Digital Marketing, Persona Development, Social Media Campaigns, Content Creation, Automation, Ethical Standards And Conduct, Analytics, Graphic and Visual Design, Creativity, Natural Language Processing, Personal Development

Skills you'll gain: Corporate Sustainability, Environmental Regulations, Business Transformation, Environmental Social And Corporate Governance (ESG), Innovation, Business Strategies, Sustainability Reporting, Consumer Behaviour, Business Modeling, Strategic Partnership, Material Handling, Waste Minimization, Product Lifecycle Management

Skills you'll gain: IT Security Architecture, Package and Software Management, Computer Networking, IT Infrastructure, Systems Administration, Infrastructure Security, Network Architecture, Network Troubleshooting, Encryption, Data Security, Desktop Support, Lightweight Directory Access Protocols, Microsoft Windows, Technical Support, Computer Hardware, Network Protocols, Cloud Computing, Software Installation, Customer Service, Debugging

Skills you'll gain: User Story, Program Management, Stakeholder Management, Resource Allocation, Stakeholder Engagement, Agile Software Development, Scrum (Software Development), Agile Methodology, Kanban Principles, Project Management Life Cycle, Backlogs, Change Management, Project Management Office (PMO), Sprint Retrospectives, Agile Project Management, Organizational Strategy, Risk Management, Project Management, Generative AI Agents, Leadership

Skills you'll gain: Environment and Resource Management, Materials Management, Environmental Science, Systems Thinking, Supply Chain Management, Environmental Policy, Business Strategies, Industrial Design, Business Analysis, Innovation, Stakeholder Engagement, Policy Analysis, Consumer Behaviour

Skills you'll gain: User Story, Behavior-Driven Development, DevSecOps, Agile Project Management, Backlogs, Sprint Planning, Agile Software Development, Agile Methodology, Project Risk Management, Test Driven Development (TDD), Sprint Retrospectives, Scaled Agile Framework, Kanban Principles, Risk Management, DevOps, Agile Product Development, Continuous Integration, Lean Methodologies, Management Reporting, Project Coordination