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    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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    Explore the Customer Insights Course Catalog

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Introduction to Social Computing

      Skills you'll gain: Behavioral Economics, Network Analysis, Social Sciences, Sociology, Data Ethics, Data Collection, Artificial Intelligence, Game Theory, Systems Analysis, Unstructured Data, Psychology

      Intermediate · Course · 1 - 3 Months

    • P

      Packt

      Building High Performance Teams

      Skills you'll gain: Team Building, Team Motivation, Team Performance Management, Team Management, Teamwork, Cooperation, Drive Engagement, Collaboration, Performance Management, Culture Transformation, Coaching, Conflict Management

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
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      C

      Coursera Instructor Network

      GenAI for Compliance Officers: Streamline Regulatory Reports

      Skills you'll gain: Compliance Reporting, Generative AI, Compliance Management, Prompt Engineering, Regulatory Compliance, Microsoft Copilot, Artificial Intelligence, Business Process Automation, Business Workflow Analysis, Data Validation, Automation

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Managing Storage and Networking

      Skills you'll gain: Dynamic Host Configuration Protocol (DHCP), Windows Servers, Microsoft Servers, Remote Access Systems, Microsoft Azure, Microsoft Windows, Virtual Private Networks (VPN), Network Administration, Cloud Infrastructure, Network Infrastructure, Servers, Data Storage Technologies, Infrastructure As A Service (IaaS), Virtualization, TCP/IP, Cloud Storage

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Data Engineers: Scaling with GenAI

      Skills you'll gain: Generative AI, Prompt Engineering, Data Integration, Data Ethics, OpenAI, ChatGPT, Data Governance, Data Modeling, Data Quality, Data Pipelines

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Chatbots

      Skills you'll gain: Natural Language Processing, Tensorflow, Applied Machine Learning, Amazon Web Services, Artificial Intelligence, Machine Learning, Unstructured Data, Supervised Learning

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Resumen de ventas y CRM

      Skills you'll gain: Salesforce, Customer Relationship Management (CRM) Software, B2B Sales, Customer Relationship Management, Sales Process, Sales Pipelines, Sales Management, Sales, Customer Data Management, Data Cleansing, Business-To-Consumer, Data Management

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Harnessing HubSpot AI: Intelligent Marketing Success

      Skills you'll gain: Customer Insights, Blogs, Marketing, Email Marketing, Content Creation, HubSpot CRM, Content Marketing, Marketing Analytics, Marketing Strategies, Customer Engagement, AI Personalization, Lead Generation, Artificial Intelligence

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free
      Free
      C

      Coursera Project Network

      Notion Integrations for Beginners: Manage a Blog Business

      Skills you'll gain: Blogs, User Feedback, Data Integration, Data Visualization, Workflow Management, Project Management Software, Google Docs, Content Development and Management, Cloud-Based Integration, Content Management, Social Media Management, Social Media, Customer Insights, Project Management

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Preview
      Preview
      R

      Rutgers the State University of New Jersey

      Robotic Process Automation (RPA) in Accounting and Auditing

      Skills you'll gain: Robotic Process Automation, Business Process Automation, Automation, Business Transformation, Process Design, Business Technologies, Digital Transformation, Auditing, IT Automation, Workflow Management, Excel Macros, Productivity Software, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Natural Language Processing, Scalability, Unstructured Data, Data Management

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      D

      Dubai College of Tourism

      Dubai Expo 2020 - A Case Study

      Skills you'll gain: Event Planning, Cultural Diversity, Event Management, International Relations, Hospitality, Corporate Sustainability, Experience Design, Innovation, Technology Roadmaps, Economic Development

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      A

      Automatic Data Processing, Inc. (ADP)

      Understanding Diversity & Inclusion

      Skills you'll gain: Diversity Equity and Inclusion Initiatives, Diversity and Inclusion, Talent Acquisition, Diversity Awareness, Employee Engagement, Diversity Marketing, Cultural Diversity, Branding, Human Resource Policies, Recruitment

      Intermediate · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer insights courses

    • Introduction to Social Computing: Johns Hopkins University
    • Building High Performance Teams: Packt
    • GenAI for Compliance Officers: Streamline Regulatory Reports: Coursera Instructor Network
    • Managing Storage and Networking: SkillUp EdTech
    • GenAI for Data Engineers: Scaling with GenAI: Coursera Instructor Network
    • Chatbots: Johns Hopkins University
    • Resumen de ventas y CRM: Salesforce
    • Harnessing HubSpot AI: Intelligent Marketing Success: Coursera Project Network
    • Notion Integrations for Beginners: Manage a Blog Business: Coursera Project Network
    • Robotic Process Automation (RPA) in Accounting and Auditing: Rutgers the State University of New Jersey

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