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    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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    Explore the Customer Insights Course Catalog

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Data Engineers: Scaling with GenAI

      Skills you'll gain: Generative AI, Prompt Engineering, Data Integration, Data Ethics, OpenAI, ChatGPT, Data Governance, Data Modeling, Data Quality, Data Pipelines

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Chatbots

      Skills you'll gain: Natural Language Processing, Tensorflow, Applied Machine Learning, Amazon Web Services, Artificial Intelligence, Machine Learning, Unstructured Data, Supervised Learning

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Harnessing HubSpot AI: Intelligent Marketing Success

      Skills you'll gain: Customer Insights, Blogs, Marketing, Email Marketing, Content Creation, HubSpot CRM, Content Marketing, Marketing Analytics, Marketing Strategies, Customer Engagement, AI Personalization, Lead Generation, Artificial Intelligence

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Preview
      Preview
      R

      Rutgers the State University of New Jersey

      Robotic Process Automation (RPA) in Accounting and Auditing

      Skills you'll gain:

      Intermediate · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Создаем аккаунт для бизнеса в Twitter

      Skills you'll gain: Social Media Marketing, Social Media, Social Media Management, Account Management, User Accounts, Business Planning, Customer Engagement, Target Audience

      Beginner · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      حدث كايزن في شرائح جوجل

      Skills you'll gain: Process Optimization, Process Improvement, Kaizen Methodology, Root Cause Analysis, Waste Minimization, Customer experience improvement, Business Process Improvement, Continuous Improvement Process, Performance Analysis, Employee Engagement, Performance Measurement, Job Safety Analysis

      4.9
      Rating, 4.9 out of 5 stars
      ·
      8 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Planejamento Estratégico de Marketing Digital

      Skills you'll gain: Campaign Management, Advertising Campaigns, Marketing Effectiveness, Consumer Behaviour, Key Performance Indicators (KPIs), Digital Marketing, Marketing Strategies, Marketing Analytics, Marketing, Customer experience strategy (CX), Marketing Strategy and Techniques, Performance Analysis, Strategic Marketing, Target Market, Performance Measurement, Return On Investment, Media Planning, Customer Insights, Content Strategy, Marketing Planning

      Beginner · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      N

      Northwestern University

      ما هي وسائل التواصل الاجتماعي؟

      Skills you'll gain: Social Media, Social Media Marketing, Social Media Strategy, Digital Transformation, Marketing, Professional Networking, Content Strategy, Customer Engagement, Market Dynamics, Consumer Behaviour, Integrated Marketing Communications, Target Audience, Real Time Data, Peer Review

      Mixed · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Notion Integrations for Beginners: Manage a Blog Business

      Skills you'll gain: Blogs, User Feedback, Data Integration, Data Visualization, Workflow Management, Project Management Software, Google Docs, Content Development and Management, Cloud-Based Integration, Content Management, Social Media Management, Social Media, Customer Insights, Project Management

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Managing Storage and Networking

      Skills you'll gain: Dynamic Host Configuration Protocol (DHCP), Windows Servers, Microsoft Servers, Remote Access Systems, Microsoft Azure, Microsoft Windows, Virtual Private Networks (VPN), Network Administration, Cloud Infrastructure, Network Infrastructure, Servers, Data Storage Technologies, Infrastructure As A Service (IaaS), Virtualization, TCP/IP, Cloud Storage

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Resumen de ventas y CRM

      Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Sales Process, Salesforce, Sales Pipelines, Sales, B2B Sales, Sales Support, Customer Data Management, Databases, Data Management, Data Cleansing, Business-To-Consumer

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      F

      FAIR Institute

      Practical Applications of FAIR™ for Cyber Risk Management

      Skills you'll gain: Cyber Risk, Risk Analysis, Cyber Security Strategy, Cyber Security Assessment, Risk Management, Security Awareness, Stakeholder Communications, Enterprise Risk Management (ERM), Vulnerability Assessments, Governance Risk Management and Compliance, Financial Analysis, Compliance Reporting, Data-Driven Decision-Making

      Intermediate · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer insights courses

    • GenAI for Data Engineers: Scaling with GenAI: Coursera Instructor Network
    • Chatbots: Johns Hopkins University
    • Harnessing HubSpot AI: Intelligent Marketing Success: Coursera Project Network
    • Robotic Process Automation (RPA) in Accounting and Auditing: Rutgers the State University of New Jersey
    • Создаем аккаунт для бизнеса в Twitter: Coursera Project Network
    • حدث كايزن في شرائح جوجل: Coursera Project Network
    • Planejamento Estratégico de Marketing Digital: Fundação Instituto de Administração
    • ما هي وسائل التواصل الاجتماعي؟: Northwestern University
    • Notion Integrations for Beginners: Manage a Blog Business: Coursera Project Network
    • Managing Storage and Networking: SkillUp EdTech

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