Skills you'll gain: Persona Development, Experience Design, User Experience, User Centered Design, User Research, Customer Insights, Collaborative Software, Diversity and Inclusion, Product Development

Skills you'll gain: User Feedback, Employee Surveys, Customer Insights, Customer experience improvement, Microsoft 365, Market Research, User Research, Target Audience, Key Performance Indicators (KPIs), Data Analysis Software, Marketing

Skills you'll gain: Cyber Operations, Security Information and Event Management (SIEM), Cybersecurity, Security Management, Endpoint Security, Zero Trust Network Access, Cyber Threat Intelligence, Security Strategy, Payment Card Industry (PCI) Data Security Standards, Incident Response, Threat Detection, Malware Protection, Authentications, Automation, Data Lakes

Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing

Skills you'll gain: Prompt Engineering, Infrastructure as Code (IaC), Amazon CloudWatch, Application Deployment, Amazon Elastic Compute Cloud, CI/CD, AWS CloudFormation, Unit Testing, Continuous Deployment, Amazon Web Services, Continuous Integration, DevOps, Generative AI, Data Ethics, DevSecOps, Cloud Applications, Code Review, Serverless Computing, Containerization, Data Analysis

Skills you'll gain: Front Office, Telephone Skills, Hotel Operations, Guest Relations, Revenue Management, Greeting Customers, Office Procedures, Hospitality, Administrative Support and Clerical Tasks, Verbal Communication Skills, Upselling, Interpersonal Communications, Communication Strategies, Property Management Systems, Active Listening, Cross Selling, Customer Relationship Building, Operational Efficiency, Prioritization

Skills you'll gain: Closing (Sales), Cold Calling, Customer Analysis, Sales Process, Target Market, Marketing, Market Analysis, Marketing Strategies, Competitive Analysis, Marketing Planning, Business Marketing, Sales, Growth Strategies, Market Research, Sales Prospecting, Business Development, New Business Development, A/B Testing, Entrepreneurship, Digital Marketing

Skills you'll gain: AI Personalization, Generative AI, User Feedback, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Self Service Technologies, Artificial Intelligence, Business Ethics, Natural Language Processing

Skills you'll gain: Text Mining, Unstructured Data, Data Analysis, Natural Language Processing, Pandas (Python Package), Data Manipulation, Python Programming, Data Processing, Data Cleansing

Skills you'll gain: Hospitality Management, Online Advertising, Promotional Strategies, Hospitality, Digital Marketing, Marketing Strategy and Techniques, Consumer Behaviour, Customer Insights, Customer experience improvement, Marketing, Marketing Planning, Target Market, Strategic Marketing, Marketing Channel, Content Marketing, Market Trend, Customer Relationship Management, Adaptability

Skills you'll gain: Peer Review, Oral Expression, Setting Appointments, Presentations, Business Communication, Verbal Communication Skills, Hotels and Accommodations, Video Production, Language Learning, Language Competency, Greeting Customers, Cultural Sensitivity, Telephone Skills, Travel Arrangements, Vocabulary, Culture, Oral Comprehension, Hospitality, Scheduling, Constructive Feedback

Skills you'll gain: Language Learning, Greeting Customers, Oral Expression, Culture, Cultural Sensitivity, Oral Comprehension, Communication, Vocabulary